At Lab Counsellor, we value the privacy of our users and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, and safeguard the information provided to us through our website and services.

• Information We Collect:
  • Personal Information: We may collect personal information such as name, email address, contact number, and address when users register on our website or avail of our services.
  • Health Information: Users may voluntarily provide health-related information when booking health packages or diagnostic tests through our platform.
• How We Use Your Information:
  • Personalization: We use the information provided by users to personalize their experience and tailor our services to their preferences.
  • Communication: We may use contact information to communicate with users about their bookings, appointments, or to provide updates and promotional offers.
  • Service Improvement: Collected data helps us analyze user behavior and preferences to improve our website functionality, services, and user experience.
• Data Security:
  • We implement industry-standard security measures to protect the confidentiality and integrity of user information.
  • Access to personal and health-related data is restricted to authorized personnel and is encrypted during transmission.
• Sharing of Information:
  • We do not sell, trade, or rent users' personal information to third parties without their consent.
  • However, we may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing users, provided they agree to keep the information confidential.
• Consent:
  • By using our website and services, users consent to the collection, storage, and use of their information as outlined in this Privacy Policy.
• User Rights:
  • Users have the right to access, correct, or delete their personal information stored in our database.
  • Users may opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions included in these communications.
• Changes to Privacy Policy:
  • Lab Counsellor reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and users are encouraged to review the policy periodically for updates.
• Contact Us:
  • If you have any questions or concerns about our Privacy Policy or the handling of your information, please contact us at feedback@labcounsellor.com or through our website's contact form.

By using Lab Counsellor's website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.